Terms & Conditions
Please read these terms carefully before using our website
Welcome to TrendyVastra!
By using our website and placing orders, you agree to these terms and conditions. We are committed to providing you with the best shopping experience for authentic Indian ethnic wear.
1 Product Information
We strive to provide accurate product descriptions, images, and specifications on our website. However, please note that:
Minor variations in color, fabric texture, or embellishments may occur due to photography lighting, screen settings, or manufacturing processes. These variations are normal and do not constitute defects.
All product images are for illustration purposes and may not represent the exact appearance of the final product.
2 Order Confirmation & Payment
Your order is confirmed only after successful payment completion. We accept the following payment methods:
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit/Debit Cards (Visa, MasterCard, RuPay)
• Net Banking
• Digital Wallets
All payments are processed securely through trusted payment gateways. Order confirmation will be sent to your registered email and mobile number.
3 Shipping & Delivery
FREE Shipping across India!
• Delivery Time: 3-7 working days (depending on your location)
• We ship to all serviceable PIN codes in India
• Tracking details will be shared via SMS and email
• Delivery may be delayed during festivals, monsoons, or unforeseen circumstances
Please ensure someone is available to receive the package during delivery hours.
4 Return & Exchange Policy
We follow a strict NO RETURN & NO EXCHANGE policy.
Exception: If you receive a defective or wrong item, please report it within 24 hours of delivery with the following:
• Clear photos/videos of the defective/wrong item
• Order number and delivery details
• Contact our customer support immediately
Verified cases will be eligible for replacement or full refund. Please check your order carefully upon delivery.
5 Order Cancellation
Orders can be canceled only within 12 hours of placing the order and before dispatch.
• Cancellation requests after 12 hours will not be entertained
• Once dispatched, orders cannot be canceled
• Refund for canceled orders will be processed within 5-7 business days
To cancel your order, contact our customer support with your order number.
6 Intellectual Property
All content, images, designs, logos, and materials on this website belong to TrendyVastra.
Copying, reproducing, or using our content without permission is strictly prohibited and may result in legal action.
This includes product images, descriptions, website design, and brand elements.
7 Limitation of Liability
TrendyVastra is not liable for:
• Delivery delays due to courier issues, natural disasters, or government restrictions
• Damages during transit (please report immediately with proof)
• Events beyond our reasonable control
• Indirect or consequential damages
Our liability is limited to the value of your order.
8 Privacy & Data Protection
Your personal information is safe with us. We collect and use your data only for:
• Processing and fulfilling your orders
• Sending order updates and delivery notifications
• Improving our services
• Customer support
We never share your personal information with third parties for marketing purposes.
Contact Us
For any questions, concerns, or support, please reach out to us:
Last updated: July 2025
These terms are effective immediately and apply to all orders placed on our website.